Incident IQ
K-12 school district operations platform unifying IT help desk ticketing, asset management, facilities management (CMMS with work orders and preventive maintenance), event management, resource management, and HR service delivery in a single system -- purpose-built for K-12 schools with AI-enhanced ticketing, SIS/MDM/SSO integrations, and SOC 2 compliance; trusted by 2,000+ school districts across all 50 states.
RF1 keeps C1 2/5 because pricing is enrollment-based and quote-only, C4 3/5 reflects CSV and PDF export, and C5 3/5 reflects SIS, MDM, SSO, Google Workspace, and Microsoft 365 integrations in a K-12 facilities workflow.
Rubric Scorecard
| Criterion | Score | Evidence |
|---|---|---|
| Value for the price | 2/5 | subscription (enrollment-based, quote-only) Source → |
| Agent Friendliness | 2/5 | -- |
| Ease of adoption | 3/5 | -- |
| Portability & lock-in | 3/5 | 2 file formats |
| Interoperability | 3/5 | 5 integrations |
Pricing
How we verified this: we checked Incident IQ against its live site and an independent source — capterra.com. Nothing on this page is listed from memory. See how we grade. Verified 2026-07-14.
Evidence
File formats
| Format | Direction | Support |
|---|---|---|
| CSV | export | full |
| export | full |
Integrations
Sources
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