Incident IQ

quote-only (demo-request required) Operate the Building

K-12 school district operations platform unifying IT help desk ticketing, asset management, facilities management (CMMS with work orders and preventive maintenance), event management, resource management, and HR service delivery in a single system -- purpose-built for K-12 schools with AI-enhanced ticketing, SIS/MDM/SSO integrations, and SOC 2 compliance; trusted by 2,000+ school districts across all 50 states.

Hidden Pricing
2.6 /5 composite score
Solid K-12-exclusive operations platform with a dedicated facilities management module for work orders, preventive maintenance, and HVAC tracking -- 2,000+ district adoption, named case study evidence (Bullitt County School District used HVAC data to build a 5-year replacement plan), and SIS/MDM/SSO integrations make it sticky in education, but quote-only pricing (RF1), no public API documentation, and K-12-only focus limit applicability outside the institutional education sector.
Situational

Rubric Scorecard

How we grade →

Criterion Score Evidence
Value for the price 2/5 quote-only (demo-request required)
Agent Friendliness 2/5 --
Ease of adoption 3/5 --
Portability & lock-in 3/5 2 file formats
Interoperability 3/5 5 integrations
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How we verified this: we checked Incident IQ against its live site and an independent source — capterra.com. Nothing on this page is listed from memory. See how we grade. Verified 2026-07-06.

Evidence

File formats

FormatDirectionSupport
CSV export full
PDF export full

Integrations

SIS MDM SSO Google Workspace Microsoft 365

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